365jl Privacy Policy

When you register for an account on 365jl, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and payment information such as your GCash or bank account details. We also collect information automatically as you use the platform, including your device type, IP address, browser details, and activity logs such as pages visited, bets placed, and session duration. This technical data helps us keep the platform secure, detect unusual activity, and improve the overall experience for players across the Philippines. We may also collect identity verification documents when required to confirm your eligibility to use the platform, in line with applicable Philippine regulations. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance.

The personal information you provide is used primarily to create and manage your 365jl account, process deposits and withdrawals, verify your identity, and deliver the sports betting and casino-style entertainment services you have signed up for. We also use your information to communicate with you about your account, including transaction confirmations, security alerts, and updates to our terms or policies. Where you have opted in, we may send you promotional communications about offers and new features available on the platform — you can opt out of these at any time through your account settings. Your data is also used to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming obligations. We do not use your personal information to make automated decisions that would significantly affect your rights without human review, and we do not sell your data to third parties for their own marketing purposes.

365jl does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technology infrastructure providers — but only to the extent necessary for them to perform their services on our behalf, and always under strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so. If 365jl undergoes a business restructuring, merger, or acquisition, your personal data may be transferred as part of that process, and you will be notified in advance where required by law. We take care to ensure that any third party receiving your data provides an adequate level of protection consistent with this Privacy Policy and applicable Philippine data protection standards.

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 365jl platform is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption and access controls. Our systems are monitored continuously for suspicious activity, and access to personal data within our organisation is restricted to staff who genuinely need it to perform their roles. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012. We also encourage you to play your part in keeping your account secure by using a strong, unique password and enabling any available account security features to keep your account protected at all times.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal, regulatory, and business obligations. Philippine regulations governing online gaming and financial transactions may require us to keep certain records for a minimum period even after your account is closed. Once the applicable retention period has passed and there is no longer a legitimate reason to hold your data, we will securely delete or anonymise it in accordance with our internal data management procedures. If you request the deletion of your account, we will process that request promptly, subject to any overriding legal obligations that require us to retain specific records. You may contact our support team at any time to ask about the retention period that applies to your particular data.

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal information held by 365jl. These include the right to be informed about how your data is used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You also have the right to object to certain types of processing, to request the deletion of your data where there is no longer a lawful basis for us to hold it, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page. We will respond to all valid requests within the timeframe required by applicable Philippine law.

365jl may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable Philippine regulations. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered players through their account or via a platform announcement. We encourage you to review this page periodically so you are always aware of how your information is being handled. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised policy. If you have any questions about this Privacy Policy or how your data is managed, please visit our FAQ page or contact our support team directly.